Governance And Digital Transformation: Analisis Ruang Kerja Virtual Melalui Perspektif E-Government Pada Pemerintahan Provinsi Bali

Ni Putu Kartika Cahyani; I Putu Adi Permana Putra

doi:10.30649/psr.v3i1.123

Penulis

Ni Putu Kartika Cahyani Universitas Warmadewa
I Putu Adi Permana Putra Universitas Warmadewa

DOI:

https://doi.org/10.30649/psr.v3i1.123

Kata Kunci:

Digital transformation; Virtual office; Public service; E-government

Abstrak

Digital transformation in the government sector is a form of public service innovation. Since the COVID-19 pandemic, various digital-based innovations have emerged as solutions to the problems that occur. This effort was made to provide services to the community during the pandemic. One of them is the presence of a virtual office as a work space platform that supports efficiency in providing public services. Virtual offices are a manifestation of an electronic-based government system (SPBE), administering government by utilizing technology, information, and communication. This system exists to realize effective, efficient, transparent, and accountable government governance. This article focuses on reviewing virtual offices as a digital-based public service from an e-government perspective. The study uses a qualitative descriptive approach with data collection techniques through literature studies, such as books, journal articles, websites, and other documents related to the research topic. The results of this research show that virtual offices are a form of government governance through digital transformation. A review from an e-government perspective shows that this system has demonstrated key elements in achieving successful e-government implementation. Among them are support, capacity, and value. Apart from that, the concept of dynamic governance shows that the virtual office is a form of transformational government governance that is able to answer the challenges of technological and information development. This supports dynamic government towards good governance.

Unduhan

Data unduhan belum tersedia.

Referensi

Bali, D.P. (2022) Sosialisasi Fitur Pengembangan Layanan E-office Menuju Kantor Virtual Pemprov Bali, https://diskominfos.baliprov.go.id/.

Dewata, O. (2023) Implementasi Bali Smart Island, Bank BPD Bali Luncurkan Kartu Kredit Indonesia untuk Pemda, OborDewata Berita Digitak Terpercaya.

Febrianti, M.K.A.C. et al. (2023) ‘Innovative Governance in Practice: An Institutional, Actor and Society Approach’, Jurnal Public Policy, 9(4), p. 248. Available at: https://doi.org/10.35308/jpp.v9i4.7369.

Irawan, A. (2018) ‘SISTEM PELAYANAN PUBLIK BERBASIS E-GOVERNMENT PADA PEMERINTAH DAERAH KABUPATEN MERAUKE’, 71, pp. 20–37.

Kusnadi, D. and Ma’ruf, J. (2015) ‘Electronic Government Pemberdayaan Pemerintahan dan Potensi Kelurahan Pringsewu Selatan’, Jurnal TAM ( Technology Acceptance Model ), 5(2), pp. 37–44.

Kusuma, B.M.A. (2015) ‘Urgensi Dynamic Governance Dalam Meningkatkan Urgency Of the Dynamic Governance in Increasing’, Dakwah Annual Conference, (NOVEMBER), pp. 1–15.

Merdeka, D. (2021) Go Paperless, Digitalisasi Persuratan dan Arsip di Pemprov Bali, DIKSIMERDEKA.COM.

Mergel, I. (2019) ‘Digital service teams in government’, Government Information Quarterly, 36(4), p. 101389. Available at: https://doi.org/10.1016/j.giq.2019.07.001.

Musleh, M., Subianto, A. and Prasita, V.D. (2023) ‘Stakeholder Interaction in the Development of Oxygen Ecotourism on Gili Iyang Island, Indonesia’, Journal of Government Civil Society, 7(2), pp. 297–323. Available at: https://doi.org/10.31000/jgcs.v7i2.8251.

Neuman, W.L. (2013) Metodelogi Penelitian Sosial: Pendekatan Kualitatif dan Kuantitatif. 1st edn. Edited by B. Sarwiji. Jakarta Barat: PT Indeks.

Ni Putu Dinda Kalpika Putri and Putri, C.A.W. (2023) ‘Pengelolaan Program Denpasar Mantap Kesehatan Masyarakat di Kota Denpasar dalam Perspektif Dynamic Governance’, Journal of Contemporary Public Administration (JCPA), 3(1), pp. 1–7. Available at: https://doi.org/10.22225/jcpa.3.1.2023.1-7.

Pali, S.T.T., Tampi, G.B. and Londa, V.Y. (2021) ‘Pemanfaatan E-Government Dalam Pelaksanaan Kinerja Pegawai Dinas Kependudukan dan Pencatatan Sipil Studi Kasus Dinas Kependudukan dan Pencatatan Sipil Kabupaten Pangkep Sulawesi Selatan’, Jap, 107(VII), pp. 86–98.

PANRB, K. (2020) Transformasi Pelayanan Publik pada Tatanan Normal Baru, menpan.go.ig.

Putra, I.P.A.P. and Putri, N.P.D.K. (2023) ‘Analisis Sistem Sadar Lingkungan (Sidarling) Melalui Perspektif E-Government di Kota Denpasar’, Aplikasi Administrasi: Media Analisa Masalah Administrasi, 26(1), pp. 10–18. Available at: https://doi.org/10.30649/aamama.v26i1.153.

Rahmatunnisa, M. (2019) ‘DIALEKTIKA KONSEPDYNAMIC GOVERNANCE’, ACADEMIA PRAJA Jurnal Ilmu Politik, Pemerintahan dan Administrasi Publik, 2(2), pp. 1–13. Available at: https://doi.org/10.3726/978-3-653-06508-4.

Wulandari, A.& Aisyah, S. (2022) ‘Jurnal ekonomi, manajemen, bisnis dan sosial’, Jurnal Ekonomi, Manajemen, Bisnis dan Sosial Available, 1(46), pp. 34–39.

Zulhakim, A.A. (2012) Mengenal E-Government (Pemahaman Konseo Aplikasi E-Government Sebagai Inovasi Pelayanan Publik). 1st edn. Edited by A. Hand. Bengkulu.